iTaxi – Taxi Service Management
System
iTaxi is a comprehensive taxi service management solution that automates key dispatching, monitoring and accounting processes. The system improves operational efficiency and customer service quality.
Automatic order distribution
Submitting an application
The client can place an order through a mobile application or contact the dispatch service.
Availability check
The system automatically identifies the nearest drivers who are currently free.
Driver assignment
The order is automatically routed to the selected driver, reducing the customer's waiting time.
Benefits of Automatic Distribution
Reduced waiting time
Customers receive taxis faster due to optimized order distribution.
Improving efficiency
Drivers receive orders automatically, which increases their efficiency.
Route optimization
The system finds the closest driver, reducing mileage and travel time.
Vehicle tracking
GPS monitoring
The system accurately tracks the location of each taxi in real time, ensuring transparency and control.
Visualization on the map
Dispatchers see the location of all vehicles on an interactive map, allowing them to quickly navigate and make optimal decisions.
Fleet management
The system optimizes taxi distribution, reducing customer waiting times and increasing fleet efficiency.
Benefits of GPS Tracking
Safety
Ensures safety for both drivers and passengers.
Efficiency
Allows you to optimize routes and reduce the time drivers spend waiting.
Control
Increases the level of control over the work of drivers.
Analytics
Collects data to analyze the efficiency of the vehicle fleet.
Online payment
Map binding
The client adds a bank card to his profile.
End of the trip
The driver completes the trip in the app.
Automatic write-off
Payment is automatically debited from the client's card.
Benefits of online payment
Convenience
Customers can pay without cash.
Safety
Reduces the risk of theft and fraud.
Transparency
Receipts and payment history are created automatically.
Rating system
Rating of the trip
Passengers rate the trip after it's completed.
Reviews
Customers can leave reviews about their trip.
Drivers rating
Driver ratings are based on assessments.
The Impact of the Rating System
Driver motivation
Drivers are interested in improving the quality of service in order to receive higher ratings from passengers.
Quality control
The system allows the company to track the performance of drivers and take necessary measures.
Customer trust
Passengers appreciate that their opinions are taken into account, which increases the level of trust in the service.
Schedule management
Flexible schedule
Drivers can freely choose their working hours through the app.
Automatic scheduling
The system automatically distributes orders based on driver availability.
Notifications
Drivers receive notifications about the start of a shift and important events.
Benefits of Schedule Management
Work-life balance
Drivers can flexibly plan their work according to their personal needs.
Resource optimization
The company effectively distributes the load on the vehicle fleet, ensuring optimal use of vehicles.
Demand forecasting
Data analysis allows the company to plan the number of vehicles depending on the time of day to meet demand.
Performance Analytics
Indicator
Description
Number of trips
Total number of completed orders for the period
Average travel time
Average trip duration in minutes
Fleet occupancy
Percentage of car usage during the day
Using Analytics
Data Collection
The system collects information about each trip and each driver.
Performance Analysis
Algorithms analyze the collected data to identify trends.
Report Generation
Visual reports are created to help management make decisions.
Decision Making
Analytics enables effective management decisions.
Integration with mobile applications
Taxi order
Users can order a taxi directly from the app.
Tracking
The application allows you to track the location of a taxi in real time.
Arrival time
The application provides accurate information about the taxi arrival time.
Mobile app features
Route selection
Users can select the start and end points of the route on the app map.
Cost assessment
The application allows you to pre-estimate the cost of the trip.
Travel history
The application provides a history of trips and receipts.
Integration with public transport
Single ticket
Users can pay for travel on microtransport and public transport with one ticket.
Route planning
Integration with trip planning apps makes it easy to create combined routes using microtransit and public transport.
Transport hubs
Parking for microtransport is located near public transport stops, which provides convenience for users.
Benefits of Fleet Management
Minimizing downtime
Regular maintenance keeps vehicle downtime to a minimum.
Saving on expenses
Planning maintenance allows you to optimize repair costs.
Improving security
Regular checks ensure the safety of passengers and drivers.
Customer Alerts
Order confirmation
The customer receives a notification that his order has been successfully processed.
Taxi arrival
The client receives a message that the taxi has arrived at the pick-up point and is waiting for him.
Changes to the trip
The client receives notifications of any route changes or travel delays.
Alert Types
SMS
Text messages sent to the client's mobile phone.
Push notifications
Instant messages sent via mobile app.
Emails to confirm orders and send receipts.
Integration with corporate services
Corporate accounts
Create specialized accounts for client companies, allowing them to conveniently manage orders and trips.
Reporting
Provide detailed travel reports for employees, with information on routes, times and costs of travel.
Billing
Automatic invoicing for corporate clients, simplifying the process of payment and accounting of transportation expenses.
Benefits of Enterprise Integration
Cost control
Companies get the opportunity to track and optimize transportation costs.
Convenience for employees
Employees can order a taxi without using personal funds.
Automation of accounting
The process of accounting for transportation expenses is greatly simplified for the accounting department.
