iDelivery is a delivery system
iDelivery is a mobile platform that automates and controls the delivery of goods. It optimizes all the processes, ot formleniya zakaza do ego vypolneniya, predlagaya shirokiy spectr uslug, vklyuchaya courier delivery, delivery parcel, product and many other things. iDelivery provides a convenient interface for both clients and couriers, making the delivery process simple and transparent. Thanks to iDelivery, biznesy povyshayut effektivnost dostavki, sokrashchayut raskhody i uluchshayut klientskiy opyt.
Automatic order distribution
New order
The system receives information about a new order immediately after it is placed.
Analysis of couriers
The system analyzes the location and availability of couriers closest to the order.
Purpose
The system automatically assigns the order to the nearest available courier, who immediately receives a notification and delivery route.
Route optimization
Route calculation
The system calculates the optimal route for fast delivery.
Saving time
Couriers receive routes optimized for fast delivery.
Cost reduction
Route optimization reduces fuel consumption.
Real-time order tracking
Courier location
Customers see the courier’s location on the map in real time.
Delivery time
The system shows the estimated delivery time of the order.
Order status
Customers can track order status changes in real time.
Monitoring the condition of transport
Data synchronization
Automatic exchange of customer and order data between systems to ensure smooth operation.
History of interaction
A complete history of interaction with the client, available to managers in the CRM, allows tracking all stages of service.
Analytics
CRM provides deep analytics to optimize customer service and increase customer satisfaction.
Returns Management
Return order
The customer creates a return request in the app.
Courier assignment
The system automatically selects a courier to collect the return.
Picking up goods
The courier picks up the goods at the specified address.
Customer Alerts
Customers receive delivery status notifications via email.
SMS
SMS notifications inform customers about key stages of delivery.
Push notifications
The mobile application sends push notifications about the approaching courier.
Courier Performance Analytics
Indicator
Описание
Delivery speed
Average time taken to deliver an order to a customer
Quality of work
Customer reviews and number of complaints received about delivery
Route efficiency
Maintaining optimal delivery routes that minimize time and costs
Warehouse Load Management
Receiving an order
The system automatically records a new order.
Warehouse Notification
The warehouse receives a notification about the need to complete the goods.
Preparing for shipping
Warehouse employees assemble goods for delivery.
Integration with payment systems
Non-cash payments
Payment for orders by card upon receipt.
Mobile terminals
Couriers use portable payment devices.
Online payments
Customers can pay for their order online through the app.
Delivery Performance Reports
Delay Analysis
The system allows you to analyze the causes of delays and optimize delivery processes.
Optimization of logistics
The companies use data to optimize logistics processes and improve the efficiency.
Reduction of terms
Based on the reports received, measures are taken to speed up delivery, which improves the overall quality of service.
Interface in English
International standard
The English interface makes the application accessible to a wide international audience.
Simplified implementation
A single interface language simplifies the implementation of the system in different countries.
Multilingual support capability
Support for other languages is planned to be added in the future.
Developer - GPSolutions DMCC
Experienced developer
GPSolutions DMCC is an expert in developing logistics solutions.
Innovative solutions
The company uses advanced technologies to create its products.
Regional expertise
Deep knowledge of the Dubai and Middle East market.
Adapting to the Dubai Market
Local features
The system takes into account the specific delivery features in Dubai and the UAE, such as the road network, population density and popular areas, to ensure the most efficient delivery.
Climate conditions
The app takes Dubai’s hot climate into account, optimising routes and delivery times to minimise customer waiting time in the sun.
Cultural aspects
The system takes into account the cultural characteristics of the UAE, including communication rules, dress code and religious holidays, to ensure that customers are treated with respect.
Mobile application for couriers
Navigation
The app offers easy navigation based on current traffic in Dubai, helping couriers reach their destination quickly and efficiently.
Order Management
Couriers can easily accept and track orders directly in the app.
Communication with clients
The application provides the ability to quickly contact the client, clarify the details of the order or report its status.
Reporting
The application automatically generates reports on completed deliveries, which simplifies tracking and analysis of couriers' work.
Integration with local mapping services
Accurate location determination
The app uses local maps to pinpoint addresses in Dubai, ensuring accurate delivery.
Real-time data update
Map information is updated regularly, allowing couriers to use the most up-to-date routes.
Optimizing routes to suit Dubai's unique features
The app analyses Dubai’s road network and creates optimal routes for couriers, reducing delivery times and optimising routes.
Support for various types of transport
Cars
For long distance delivery and large orders.
Motorcycles
Fast delivery in city traffic conditions.
Bicycles
Eco-friendly delivery over short distances.
Drones
Experimental delivery to hard-to-reach areas.